All our pieces are handmade. Due to the holidays we currently have 6 weeks of delivery time. We strive to deliver to you as fast as possible. Should you need your piece of jewellery before 6 weeks, please do not hesitate to contact us and we shall do our outmost to meet your request.
All bespoke and made to measure pieces cannot be returned. We offer to help with realter the size. See Shipping and Returns Policy for more details.
For a full refund, a return request must be made within 24 hours of receipt. Any requests made after 24 hours will allow for exchange only and must be made within 7 days of receipt. See Shipping and Returns Policy for more details.
Please note that for Non-EU orders, local customs may apply. See Terms and Conditions for more details( link til terms and condition)
How do i care for my jewellery? We highly recommend avoiding lotion, hairspray and other cosmetics to be in contact with your jewellery. Please do not wear your jewellery while sleeping and doing sports. Please remember to avoid exposing your jewellery to water, salt, chlorine and other chemicals. Please store your jewellery in a dry room or in a jewellery box. Rebecca Elbek jewellery boxes or pouches are an ideal way to protect and store your jewellery when not wearing. How to clean your jewellery: Soak your jewellery in lukewarm soap water for a few minutes before rubbing it gently with a soft toothbrush. This should remove any build-up dirt without being too abrasive or damaging to the texture of the gold. If in doubt you are always welcome to contact us.